The satisfaction of our customers is very important to us. Strong customer loyalty and the trust of our customers is a lived priority. We at Helmerding also cover all areas in the service business: From the assembly and installation of our systems, maintenance and care, large spare parts warehouse and spare parts service in the areas of mechanics, electrics and PLC. Together with our customers, we find quick solutions to problems and challenges of all kinds.
We offer remote maintenance with modern technologies via the internet. Interfaces in the machines give the maintenance opportunities for monitoring the processes. The performance data can be requested at any time via the internet. The change of the tool formula via OPCUA interfaces is another feature of the installed control system.