From assembly to remote maintenance to retrofitService and support in mechanical engineering

The satisfaction of our customers is very important to us. Strong customer loyalty and the trust of our customers is a lived priority. We at Helmerding also cover all areas in the service business: From the assembly and installation of our systems, maintenance and care, large spare parts warehouse and spare parts service in the areas of mechanics, electrics and PLC. Together with our customers, we find quick solutions to problems and challenges of all kinds.

We offer remote maintenance with modern technologies via the internet. Interfaces in the machines give the maintenance opportunities for monitoring the processes. The performance data can be requested at any time via the internet. The change of the tool formula via OPCUA interfaces is another feature of the installed control system.

Especially in automation and special machine construction we can score due to our employees, the great competence and experience in the automotive sector.

Helmerding Service begins with the installation and commissioning of your new system. Employees who build and set up your machine in advance also do the assembly, installation and system maintenance, everything up to retrofitting. Service technicians from the areas of mechanics, electrical installation and SPS take care of your concerns professionally and can be reached via a 24-hour hotline around the clock, even and especially in multi-shift operation.

As a globally active medium-sized company, we want to offer our customers more than just good machines and are always happy to be the first point of contact for you, even during the operation of the plant.

Our services in mechanical engineering at a glance:
  • 24 hour hotline: mechanics / electrics / PLC
  • Immediate troubleshooting by trained service personnel
  • Large spare parts warehouse
  • Professional remote diagnosis including remote maintenance via MB Connect and Teamviewer
  • Individual maintenance contracts for periodic checks and adjustments of the system
  • Plant-related training for your employees
  • Analysis and implementation of cycle time optimizations
  • Professional assembly, maintenance and repair of third-party systems
  • Efficient retrofit